CharmMe – Child Safety Standards

CharmMe takes minor safety protection as its core operational principle and commits to building a safe, clean and healthy online environment. This Platform complies strictly with Google Play's child safety compliance rules, fully aligns with prevailing minor protection laws, regulations and industry self-regulatory standards across all regions worldwide, and rigorously fulfills all obligations for minors' cybersecurity protection.

The Platform adopts a zero-tolerance and strict disciplinary policy toward child sexual abuse material (CSAM/CSAE), child exploitation, and all illegal and non-compliant acts that harm minors' physical and mental health or threaten their personal and online safety. We thoroughly investigate, rectify and eliminate all conduct that infringes upon minors' legitimate rights and interests.

To fully safeguard minors against online risks and standardize Platform operation order, we have formulated stringent detailed child safety management provisions. All users shall strictly abide by the following requirements when utilizing all services provided by the Platform:

1. Users are prohibited from disseminating child sexual abuse material (CSAM/CSAE) through any means including uploading, posting, reposting, sharing and promotion. It is forbidden to privately request or spread pornographic content involving children or any materials violating children's legal rights.
2. No user may initiate contact with or lure minors, engage in vulgar, pornographic, ambiguous or inappropriate conversations with minors, or carry out any harmful infringing acts such as harassment, enticement and misleading targeting minors.
3. It is forbidden to create, depict, compose, discuss or spread texts, images, drawings, conversations and related topics that sexualize or vulgarize minors, so as to maintain a clean, healthy and minor-friendly online ecosystem.
4. A robust protection mechanism for minors' personal information is enforced. No user or third-party partner may collect, use, disclose or publish minors' private information and personal data without legal authorization.
5. The Platform fully implements an age verification mechanism and tiered access control system. Strict permission restrictions are imposed on functions, information content and value-added services unsuitable for minors, enabling age-appropriate, compliant and controllable access to content and features.
6. An intelligent risk prevention and content review system has been established, adopting a dual review mechanism combining automatic system identification screening and professional manual secondary verification. It monitors Platform content dynamics in real time around the clock to detect and remove harmful and non-compliant content endangering minor safety without delay.
7. All content violating these safety standards will be immediately taken down and permanently deleted. Users who commit violations will face permanent account ban as a severe penalty to eliminate risks of repeated violations at the source.
8. Any verified criminal activities discovered on the Platform will be voluntarily reported and filed in strict accordance with applicable laws. We will fully cooperate with public security authorities, child protection non-profit organizations and all levels of regulatory authorities for evidence collection, case handling and subsequent compliance rectification.
9. A dedicated violation reporting channel is open to all users. All users are welcome to proactively report suspicious non-compliant content, improper interactions and all risk behaviors threatening children's online safety found on the Platform.

While using CharmMe Platform services, if you discover inappropriate content, irregular interactions that violate these Child Safety Standards, or suspicious risks harming minors' physical, mental and online safety, you may submit reports immediately via the Platform's official customer service channel. The Platform will conduct expedited verification, impose strict sanctions and deliver closed-loop handling of all reports.

If you have questions or suggestions regarding any clauses of these Standards, or require compliance consultation and rights protection support, you may reach out to us through the official contact channels reserved by the Platform.